Thank you for choosing Baked by Imani. Your business is important to me. As your cake artist, I will create the cake/desserts you requested in a mutually agreed-upon manner, based on the conditions below. The Terms and Agreement serve as the contract between the customer and Baked by Imani. By paying the invoice, the customer is agreeing to these terms. Terms and Agreement, as well as pricing, are subject to change without notice.
DEPOSITS, PAYMENTS, REFUNDS, PRICING: ONCE THE DETAILS OF YOUR ORDER HAVE BEEN DETERMINED, AN INVOICE WILL BE SENT FOR IMMEDIATE PAYMENT. PAYMENT IS REQUIRED TO CONFIRM YOUR ORDER. YOUR ORDER MAY BE CANCELLED IF PAYMENT IS NOT RECEIVED WITHIN 24–48 HOURS. BAKED BY IMANI WILL NOT PREP OR BAKE WITHOUT CONFIRMATION. ALL ORDERS LESS THAN $100 MUST BE PAID IN FULL UPON RECEIVING YOUR INVOICE TO BE CONSIDERED BOOKED FOR YOUR DATE. ALL ORDERS OVER $100 REQUIRE A 50% NON-REFUNDABLE DEPOSIT TO BOOK YOUR DATE. THE REMAINING BALANCE MUST BE PAID 48 HOURS BEFORE YOUR PICKUP/DELIVERY DATE. ALL ORDERS WITH LESS THAN ONE WEEK'S NOTICE ARE REQUIRED TO BE PAID IN FULL UPON PLACING YOUR ORDER AND MAY INCUR ADDITIONAL FEES FOR ORDERING/SHIPPING SUPPLIES FOR YOUR ORDER; 50% OF YOUR PAYMENT IS NON-REFUNDABLE. ALTHOUGH EVERY EFFORT WILL BE MADE TO COMPLETE YOUR ORDER TO YOUR SPECIFICATIONS, BAKED BY IMANI RESERVES THE RIGHT TO REFUND CERTAIN MENU ITEMS ON A CASE-BY-CASE BASIS. PRICES ARE A STARTING POINT FOR CAKES AND OTHER MENU ITEMS AND DO NOT INCLUDE FONDANT DECORATIONS, AIRBRUSHING, CAKE TOPPERS, CHOCOLATE ADDITIONS, OR CUSTOM FILLINGS, ETC. THE DETAILS OF YOUR DESIGN WILL DETERMINE YOUR FINAL PRICE QUOTE. CURRENTLY, I DO NOT OFFER FONDANT-COVERED OR 3D CHARACTER CAKES. THE SIZE OF TIERS AND NUMBER OF SERVINGS ARE BASED ON AN INDUSTRY-STANDARD SLICE OF 1.5 X 2.2 INCHES WIDE BY 4 INCHES TALL. BAKED BY IMANI IS NOT RESPONSIBLE FOR SHORTAGE OF CAKE DUE TO SLICES BEING CUT TOO LARGE. PRICES ARE NON-NEGOTIABLE. I WILL WORK WITHIN YOUR AGREED BUDGET; HOWEVER, PRICES ARE SET TO COVER SUPPLIES, INGREDIENTS, OVERHEAD, HOURLY RATE, ETC.
PREFERRED METHODS OF PAYMENT ARE: VISA/MASTERCARD.
VARIATION IN DESIGN – WHILE BAKED BY IMANI MAKES EVERY EFFORT TO PROVIDE THE EXACT COLOR AND DESIGN DISCUSSED, CREATING A CAKE OR DESSERT IS AN ART FORM AND MAY BE SUBJECT TO VARIATIONS. BAKED BY IMANI CANNOT DUPLICATE AN EXACT COPY OF ANOTHER ARTIST'S WORK, BUT WILL ENSURE THE LOOK IS SIMILAR. IN THE EVENT THAT THE PRODUCT REQUIRES EQUIPMENT OR INGREDIENTS THAT CANNOT BE OBTAINED WITHIN THE TIME ALLOTTED (EXOTIC FLAVORS, MOLDS, SHAPES, STAMPS, ETC.), THE CLOSEST RESEMBLANCE AVAILABLE WILL BE USED TO COMPLETE THE PRODUCT. BAKED BY IMANI CANNOT MATCH A "VERBAL" COLOR OR A COLOR SENT VIA ELECTRONIC DEVICE, AS ALL MONITORS DISPLAY COLOR DIFFERENTLY. NO CHANGES TO DESIGN ARE ACCEPTED WITHIN TWO WEEKS OF THE DUE DATE.
PICKUP/DELIVERY/SHIPPING: ORDERS MUST BE PICKED UP WITHIN THIRTY (30) MINUTES OF THE PICKUP TIME, UNLESS OTHER ARRANGEMENTS HAVE BEEN MADE. OTHERWISE, AN INCONVENIENCE FEE WILL BE CHARGED. ALL SALES ARE FINAL. ONCE YOUR ORDER HAS BEEN PICKED UP, BAKED BY IMANI IS NOT RESPONSIBLE FOR ANY DAMAGE. (TRAVELING INSTRUCTIONS AND TIPS WILL BE PROVIDED.) DELIVERY/SETUP IS AVAILABLE FOR AN ADDITIONAL FEE AND IS RECOMMENDED FOR TIERED CAKES.
LIABILITY – BAKED BY IMANI IS NOT RESPONSIBLE FOR BODILY INJURY, PROPERTY DAMAGE, OR CONSEQUENTIAL DAMAGE WHICH MAY RESULT FROM SERVICES. BAKED BY IMANI IS NOT RESPONSIBLE FOR ANY DAMAGE TO THE CAKE OR SHORTAGE OF CAKE CAUSED BY ANYONE NOT EMPLOYED BY BAKED BY IMANI. THE CLIENT IS RESPONSIBLE FOR PROVIDING A SUITABLE ENVIRONMENT FOR THE CAKE (AWAY FROM HEATERS, VIBRATIONS, PEOPLE, SUITABLE SURFACE, SUITABLE OUTDOOR SETTING, AND TURNING THE AC ON HIGH ON HOT/WARM DAYS WHILE DRIVING WITH YOUR CAKE/DESSERTS). BAKED BY IMANI WILL NOT DELIVER A CAKE OR ANY OTHER ITEMS IF PAYMENTS HAVE NOT BEEN PAID IN FULL.
ALLERGY & DIETARY WARNINGS: BAKED BY IMANI'S BAKED GOODS MAY HAVE COME IN CONTACT WITH THE FOLLOWING INGREDIENTS: NUTS, WHEAT, EGGS, SOY, MILK, NATURAL DYES, ARTIFICIAL DYES, ARTIFICIAL FLAVORINGS, AND OTHER ALLERGENS NOT LISTED. BAKED BY IMANI IS A SERVSAFE-CERTIFIED OKLAHOMA COTTAGE PRODUCER NOT SUBJECT TO STATE INSPECTION. THE CLIENT IS RESPONSIBLE FOR INFORMING GUESTS OF POTENTIAL ALLERGENS.
FULFILLMENT OF CONTRACT: BAKED BY IMANI IS NOT RESPONSIBLE FOR ANY DELAY OR INABILITY TO DELIVER BASED ON ACCIDENTS, NATURAL DISASTERS, TRANSPORTATION ISSUES, INCLEMENT WEATHER, ILLNESS, DEATH, LABOR TROUBLES, DELAY IN SUPPLIES, DISPUTES OR STRIKES, OR ANY CIRCUMSTANCE BEYOND BAKED BY IMANI'S CONTROL.
IF BAKED BY IMANI MUST RELEASE OR CANCEL A BOOKING DUE TO CIRCUMSTANCES BEYOND BAKED BY IMANI'S CONTROL, THE CLIENT WILL BE NOTIFIED AS SOON AS REASONABLY POSSIBLE. BAKED BY IMANI WILL REFUND ANY REMAINING BALANCE AFTER DEDUCTING EXPENSES AND FEES ALREADY INCURRED IN CONNECTION WITH THE BOOKING.
SUCH EXPENSES MAY INCLUDE, BUT ARE NOT LIMITED TO, INGREDIENTS, SUPPLIES, CUSTOM MATERIALS, DECORATIONS, EQUIPMENT, SHIPPING OR DELIVERY COSTS, LABOR, NON-REFUNDABLE PURCHASES, PAYMENT PROCESSING OR TRANSACTION FEES, RETURN OR RESTOCKING FEES, AND ANY OTHER REASONABLE COSTS INCURRED IN PREPARATION FOR THE BOOKING OR AS A RESULT OF THE BOOKING BEING RELEASED.
IF THE ORDER HAS ALREADY BEEN COMPLETED, BAKED BY IMANI WILL MAKE REASONABLE EFFORTS TO ARRANGE PICKUP WHEN POSSIBLE. IF THE COMPLETED ORDER CANNOT BE DELIVERED OR PROVIDED DUE TO CIRCUMSTANCES BEYOND BAKED BY IMANI'S CONTROL, ANY REFUND WILL BE BASED ON THE AMOUNT REMAINING AFTER DEDUCTION OF EXPENSES AND FEES ALREADY INCURRED.
POSTPONEMENT/CANCELLATION: THE CLIENT MUST NOTIFY BAKED BY IMANI IF THERE IS A CHANGE IN THE DATE OF THE EVENT OR A COMPLETE CANCELLATION. IF THE POSTPONEMENT OCCURS MORE THAN 10 DAYS PRIOR TO THE EVENT, NO PENALTY FEE WILL BE CHARGED. IF THE POSTPONEMENT OCCURS LESS THAN 10 DAYS PRIOR TO THE EVENT, THE CLIENT WILL BE CHARGED A $25 FEE. IF CANCELLATION OCCURS 30 DAYS PRIOR TO THE EVENT, ALL MONEY WILL BE REFUNDED MINUS THE DEPOSIT.
RENTAL EQUIPMENT: ALL STANDS AND OTHER RENTALS MUST BE RETURNED WITHIN 72 HOURS UNLESS OTHER ARRANGEMENTS HAVE BEEN MADE. IN ADDITION TO THE RENTAL FEE, THERE IS A MINIMUM $50 DEPOSIT THAT WILL BE RETURNED ONCE THE ITEMS ARE RETURNED IN THE SAME CONDITION THEY WERE IN AT PICKUP.
PHOTOGRAPHS: BAKED BY IMANI RESERVES THE RIGHT TO USE ALL PHOTOGRAPHS OF THE CAKE FOR ADVERTISING PURPOSES.