Thank you for choosing Baked by Imani. Your business is important to me. As your cake artist I will create the cake/desserts you requested in a mutually agreed upon manner, based on the conditions below. The Terms and Agreement serve as the contract between the customer and Baked by Imani. By paying the invoice, the customer is agreeing to these terms. Terms and Agreement as well as pricing are subject to change without notice.
DEPOSITS, PAYMENTS, REFUNDS, PRICING: ONCE THE DETAILS OF YOUR ORDER HAVE BEEN DETERMINED, AN INVOICE WILL BE SENT FOR IMMEDIATE PAYMENT. PAYMENT IS REQUIRED TO CONFIRM YOUR ORDER. YOUR ORDER MAY BE CANCELLED IF PAYMENT IS NOT RECEIVED WITHIN 24-48 HOURS. BAKED BY IMANI WILL NOT PREP OR BAKE WITHOUT CONFIRMATION. ALL ORDERS LESS THAN $100 MUST BE PAID IN FULL UPON RECEIVING YOUR INVOICE TO BE CONSIDERED BOOKED FOR YOUR DATE. ALL ORDERS OVER $100, A 50% NON REFUNDABLE DEPOSIT IS REQUIRED TO BOOK YOUR DATE. REMAINING BALANCE MUST BE PAID 48 HOURS BEFORE YOUR PICK/DELIVERY DATE. ALL ORDERS WITH LESS THAN ONE WEEK NOTICE ARE REQUIRED TO BE PAID IN FULL UPON PLACING YOUR ORDER AND MAY INCUR ADDITIONAL FEES FOR ORDERING/SHIPPING SUPPLIES FOR YOUR ORDER; 50% OF YOUR PAYMENT IS NON REFUNDABLE. ALTHOUGH EVERY EFFORT WILL BE MADE TO COMPLETE YOUR ORDER TO YOUR SPECIFICATIONS, BAKED BY IMANI RESERVES THE RIGHT TO REFUND CERTAIN MENU ITEMS ON A CASE BY CASE BASIS. PRICES ARE A STARTING POINT FOR CAKES AND OTHER MENU ITEMS AND DO NOT INCLUDE FONDANT DECORATIONS, AIRBRUSHING, CAKE TOPPERS, CHOCOLATE ADDITIONS OR CUSTOM FILLINGS, ETC. THE DETAILS OF YOUR DESIGN WILL DETERMINE YOUR FINAL PRICE QUOTE. CURRENTLY I DO NOT OFFER FONDANT COVERED, OR 3D CHARACTER CAKES. THE SIZE OF TIERS AND NUMBER OF SERVING ARE BASED ON AN INDUSTRY STANDARD SLICE OF 1.5 X 2.2 INCHES WIDE BY 4 INCHES TALL. BAKED BY IMANI IS NOT RESPONSIBLE FOR SHORTAGE OF CAKE DUE TO SLICES CUT TOO LARGE. PRICES ARE NON-NEGOTIABLE, I WILL WORK WITHIN YOUR AGREED BUDGET, HOWEVER, PRICES ARE SET TO COVER SUPPLIES, INGREDIENTS, OVERHEAD, HOURLY RATE, ETC.
PREFERRED METHODS OF PAYMENT ARE: VISA/MASTERCARD.
VARIATION IN DESIGN-WHILE BAKED BY IMANI MAKES EVERY EFFORT TO PROVIDE THE EXACT COLOR AND DESIGN DISCUSSED, CREATING A CAKE OR DESSERT IS AN ART FORM AND MAY BE SUBJECT TO VARIATIONS. BAKED BY IMANI CANNOT DUPLICATE AN EXACT COPY OF ANOTHER ARTIST WORK, BUT WILL ENSURE THE LOOK IS SIMILAR. IN THE EVENT THAT THE PRODUCT REQUIRES EQUIPMENT OR INGREDIENTS THAT CANNOT BE OBTAINED WITHIN THE TIME ALLOTED (EXOTIC FLAVORS, MOLDS, SHAPES, STAMPS, ETC.), THE CLOSEST RESEMBLANCE AVAILABLE WILL BE USED TO COMPLETE THE PRODUCT. BAKED BY IMANI CANNOT MATCH A "VERBAL" COLOR OR A COLOR SENT VIA ELECTRONIC DEVICE, AS ALL MONITORS DISPLAY COLOR DIFFERENTLY. NO CHANGES TO DESIGN ARE ACCEPTED WITHIN TWO WEEKS OF DUE DATE.
PICKUP/DELIVERY/SHIPPING: ORDERS MUST BE PICKED UP WITHIN THIRTY (30) MINUTES OF PICK UP TIME, UNLESS OTHER ARRANGEMENTS HAVE BEEN MADE. OTHERWISE, A INCONVENIENCE FEE WILL BE CHARGED. ALL SALES ARE FINAL. ONCE YOUR ORDER HAS BEEN PICKED UP, BAKED BY IMANI IS NOT RESPONSIBLE FOR ANY DAMAGE. (TRAVELING INSTRUCTIONS AND TIPS WILL BE PROVIDED). DELIVERY/SET UP IS AVAILABLE FOR AN ADDITIONAL FEE AND IS RECOMMENDED FOR TIERED CAKES.
LIABILITY-BAKED BY IMANI IS NOT REPOSIBLE FOR BODILY INJURY, PROPERTY OR CONSEQUENTIAL DAMAGE, WHICH MAY RESLUT FROM SERVICES. BAKED BY IMANI IS NOT RESPONSIBLE FOR ANY DAMAGE TO THE CAKE OR SHORTAGE OF CAKE CAUSED BY ANYONE NOT EMPLOYED BY BAKED BY IMANI. THE CLIENT IS RESPONSIBLE FOR PROVIDING A SUITABLE ENVIRONMENT FOR THE CAKE (AWAY FROM HEATERS, VIBRATIONS, PEOPLE, SUITABLE SURFACE, SUITABLE OURDOOR SETTING, TURN THE AC ON HIGH ON HOT/WARM DAYS WHILE DRIVING WITH YOUR CAKE/DESSERTS). BAKED BY IMANI WILL NOT DELIVER A CAKE OR ANY OTHER ITEMS IF PAYMENTS HAVE NOT BEEN PAID IN FULL.
ALLERGY & DIETARY WARNINGS: BAKED BY IMANI'S BAKED GOODS MAY HAVE COME IN CONTACT WITH THE FOLLOWING INGREDIENTS: NUTS, WHEAT, EGGS, SOY, MILK. NATURAL DYES, ARTIFICIAL DYES, ARTIFICIAL FLAVORINGS, AND OTHER ALLERGENS NOT LISTED. BAKED BY IMANI IS A SERVESAFE CERTIFIED OKLAHOMA COTTAGE PRODUCER NOT SUBJECT STATE INSPECTION. THE CLIENT IS RESPONSIBLE INFORMING GUESTS OF POTENTIAL ALLERGENS.
FULFILLMENT OF CONTRACT: BAKED BY IMANI IS NOT RESPONISIBLE FOR ANY DELAY OR INABILITY TO DELIVER BASED ON ACCIDENTS, NATURAL DISASTERS, TRANSPORTAION ISSUES, INCLEMENT WEATHER, ILLNESS, DEATH, LABOR TROUBLES, DELAY IN SUPPLIES, DISPUTES OR STRIKES, OR ANY CIRCUMSTANCE BEYOND BAKED BY IMANI'S CONTROL. IF BAKED BY IMANI HAS COMPLETED A CAKE OR OTHER MENU ITEMS BUT IT CAN'T BE DELIVERED DUE TO UNCONTROLLABLE CIRCUMSTANCES, THE CLIENT WILL BE REFUNDED $100% OF THE TOTAL COST.
POSTPONEMENT/CANCELLATION: THE CLIENT MUST NOTIFY BAKED BY IMANI IF THERE IS A CHANGE IN THE DATE OF THE EVENT OR A COMPLETE CANCELLATION. IF THE POSTPONEMENT OCCURS MORE THAN 10 DAYS PRIOR TO THE EVENT, NO PENALTY FEE WILL BE CHARGED. IF THE POSTPONEMENT OCCURS LESS THAN 10 DAYS PRIOR TO THE EVENT, THE CLIENT WILL BE CHARGED A $25 FEE. IF CANCELLATION OCCURS 30 DAYS PRIOR TO THE EVENT ALL MONEY WILL BE REFUNDED MINUS THE DEPOSIT.
RENTAL EQUPIMENT: ALL STANDS AND OTHER RENTALS MUST BE RETURNED WITHIN 72 HOURS UNLESS OTHER ARRANGEMENTS HAVE BEEN MADE. IN ADDITION TO THE RENTAL FEE, THERE IS A MINIMUM $50 DEPOSIT THAT WILL BE RETURNED ONCE THE ITEMS ARE RETURNED IN THE SAME CONDITION THEY WERE IN AT PICK-UP.
PHOTOGRAPHS: BAKED BY IMANI RESERVES THE RIGHT TO USE OF ALL PHOTOGRAPHS OF THE CAKE FOR ADVERTISING PURPOSES.